FAQ

Frequently Asked Questions

How often do you get new stock?
We upload new products near-enough every single day. Don’t miss out on some great stuff. For the updated list please email to akuboutique.gmail@gmail.com or follow Instagram @akubybagus

Which shipping company do you use?
We use a variety of shipping companies. If you are a worldwide customer we’ll most likely deliver your order through EMS or UPS. We can use your vendor (if they have representative office in Bali) by advise.

Do you ship to my country?
Most likely! We ship internationally, from the US to Australia.

How much do you charge for delivery?
Our delivery prices are dependent on order size, location and delivery speed.

Can I order individual items?
Yes, we accept retail and also wholesale.

Can I use your pictures on my website?
Sure! Feel free to use our model photos for your product pages on your website.
Please note: we can’t provide proof of our consent for this, and we won’t involve ourselves in disputes involving other websites clashing using the same pictures.

What payment methods do you accept?
We accept all major credit / debit cards as well as bank transfers and payments over PayPal.

What currency can I use for payment?
We accept IDR and UD currencies.

Can I collect my order?
Sure! You place your order and swing by our warehouse to pick your items up!

My order won’t go through; what should I do?
In the unlikely case that your order cannot be submitted, chat with us, we will quickly resolve the issue, or assist you with an alternate method in purchasing said order.
Do I need an appointment to visit your store?
Nope! Drop by during our opening times (10am – 10pm Mon – Sun) to peruse of our extensive stock and a chat to our sales team – we can help you find exactly what you’re looking for.

Do you offer Drop Shipping?
Sorry We dont.